Privacy Policy - Dr Jing Wang's Academy

Who we are

Suggested text: Our website address is: https://drjingwang.com.au.

Privacy Policy for Dr. Jing Wang’s Academy

Last Updated: 25 March 2025

At Dr. Jing Wang’s Academy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website, engage with our services, or interact with us. Led by Dr. Jing Wang, a renowned cosmetics doctor and national trainer, our academy is dedicated to providing exceptional education in aesthetic medicine while maintaining the highest standards of confidentiality. By using our site, you agree to the terms set out below.

Information We Collect

We gather various types of information to deliver our services and improve your experience. This includes:

Personal Details: Your name, email address, phone number, and postal address when you sign up for courses, newsletters, or contact us via forms.
Payment Information: Billing details (e.g., card numbers) when you purchase a course or service, processed securely through third party providers.
Usage Data: Details like your IP address, browser type, and pages visited, collected automatically via cookies and analytics tools.
Enquiry Data: Information you share when asking about our programmes, such as your professional background or course interests.

We only collect what’s necessary to provide our educational offerings and support your journey with the academy.

How We Use Your Information

Your data helps us run Dr. Jing Wang’s Academy smoothly and effectively. We use it to:

Process course registrations, payments, and certifications.
Respond to your enquiries and provide tailored support.
Send updates, newsletters, or promotional offers about our programmes (you can opt out anytime).
Analyse site usage to improve content and user experience.
Meet legal obligations, such as record keeping or reporting.

Dr. Jing Wang and our team ensure your information is handled with care, aligning with our mission to educate and inspire.

How We Collect Your Information

We gather data in a few ways:

Directly from You: When you fill out forms, sign up for courses, or email us.
Automatically: Through cookies and similar tech when you browse our WordPress site. These track visits and preferences—check our Cookie Policy for more.
Third Parties: From payment processors or analytics tools like Google Analytics, always with strict privacy controls.

You’re in control—share what you’re comfortable with, and we’ll keep it secure.

Legal Basis for Processing

We process your data under lawful grounds:

Consent: When you opt in to newsletters or provide details willingly.
Contract: To fulfil course registrations or service agreements.
Legitimate Interest: To improve our site and offerings, balanced with your rights.
Legal Duty: To comply with regulations, like tax or educational standards.

Dr. Jing Wang’s Academy respects your rights and only processes what’s needed for these purposes.

Sharing Your Information

We don’t sell or trade your data—full stop. We may share it with:

Service Providers: Trusted partners like payment gateways (e.g., Stripe) or email platforms (e.g., Mailchimp), bound by privacy agreements.
Legal Bodies: If required by law, such as for audits or court orders.
Academy Staff: Our team, trained in confidentiality, to manage your experience.

Any sharing is minimal, secure, and aligned with our commitment to your privacy.

Data Storage and Security

Your information is stored on secure servers, protected by encryption and strict access controls. We keep personal details for as long as needed—typically six years for legal or course records—then delete them safely. Dr. Jing Wang’s Academy uses industry standard measures to guard against breaches, but if something goes awry, we’ll notify you promptly as required by law.

Your Rights

You’ve got rights over your data, and we make them easy to use:

Access: Ask to see what we hold about you.
Correction: Request updates to inaccurate details.
Deletion: Tell us to erase your data (where legally possible).
Restriction: Limit how we use it in certain cases.
Objection: Say no to marketing or specific processing.
Portability: Get your data in a usable format.

Email us at [insert contact email] to exercise these rights. We’ll respond within 30 days, keeping it straightforward.

Cookies and Tracking

Our WordPress site uses cookies—small files that track your browsing. They help us see what’s popular and make your visit smoother. You can tweak your browser settings to block them, but some site bits might not work as well. Our Cookie Policy has the full scoop—give it a peek.

International Data Transfers

Dr. Jing Wang’s Academy is based in [insert location, e.g., Australia], but some partners (like payment processors) may be overseas. If your data crosses borders, we ensure it’s protected by agreements like Standard Contractual Clauses, keeping it safe no matter where it goes.

Children’s Privacy

Our services aren’t for kids under 16—we don’t knowingly collect their data. If you’re a parent and think we’ve got your child’s info by mistake, let us know, and we’ll sort it sharpish.

Changes to This Policy

We might tweak this Privacy Policy as our academy grows or laws shift. Any updates will land here, dated clearly. Check back now and then, or we’ll ping you if something big changes.